Helix Legal Group
How Orynth standardised Helix Legal Group’s client onboarding into a single resilient, auditable workflow — cutting delivery time without sacrificing compliance.
//Automation Timeline
5 Weeks
//Industry
Performance Marketing
//Company Size
50 Employees
//The Challenge
We mapped Helix’s onboarding journey end to end, documenting every touchpoint, dependency and manual step against their matter-management and compliance obligations. This revealed duplicated effort and coordination gaps that were quietly extending delivery timelines and introducing risk.
//Strategy
Orynth packaged the repeatable parts of onboarding into a structured automation system with clear ownership, validation checkpoints and a full audit trail. New matters now flow through a consistent, traceable workflow, with AI handling intake triage and document routing while humans retain sign-off on anything compliance-sensitive.
//Execution
The system removed manual coordination and redundant steps, giving the team a single source of truth for every onboarding. We tuned routing rules and notification triggers against real matter data, establishing a repeatable framework that scales cleanly as Helix takes on more clients.
//Metrix
//Work Reduction
42%
//Leads Growth
35%
//Response Speed
50%
//Monthly Cost Savings
